
FAQs
01Tickets
Purchase your tickets through our official ticket channel at Tickbox.
Yes, you can purchase them at our ticket booths, subject to availability.
Please contact TickBox at info@tickbox.es with your full name and purchase date.
RIT/MO cannot guarantee the validity of tickets purchased from non-official sales channels.
Ensure the ticket has not been used by someone else. Only the first ticket presented at the entrance will be considered valid. Any subsequent tickets with the same code will be deemed invalid.
If your query is not addressed here, please contact us at info@ritmofestival.com.
Your ticket serves as an invoice. However, if you are a business, you can request an invoice by emailing info@tickbox.es.
Tickets are non-refundable and cannot be modified after purchase.
Yes, no problem (tickets are not name-based). That said, we recommend always using official channels and being cautious of unauthorized resales.
02Services
Yes, if you find or lose an item at RIT/MO, please visit the information point.
Yes, we offer a variety of food options to accommodate different dietary needs.
Yes, gluten-free beer is available.
No, tobacco is not sold at the festival.
No. The venue has mobile coverage, although we cannot guarantee connectivity quality.
Yes, we provide accessible facilities for individuals with reduced mobility.
No. We don’t have a camping/camper area service at the festival. Please plan your stay in Granada, Atarfe, or nearby towns.
03Access
Animals are not allowed, with the exception of guide dogs for visually impaired individuals, which must be properly identified.
Entrance with professional photography, video cameras, drones, or selfie sticks is prohibited.
No, entry with large items such as suitcases, large bags, backpacks, skateboards, or motorcycle helmets is not allowed. Additionally, objects deemed dangerous by the organization, such as aerosols, laser pointers, and sharp objects, are also prohibited.
Minors are permitted entry when accompanied by a parent or legal guardian. Minors aged 10 and above must purchase a ticket. An authorization and responsibility form for minors must be completed and carried at all times, available here: Authorization Form. The RIT/MO organization reserves the right to request this document at any time.
Yes, the festival provides access to the general public area (Espacio Baila) for individuals with reduced mobility.
Yes, re-entry is permitted.
04Venue and Schedule
RIT/MO is located at the Natural Area of Ermita de los Tres Juanes in Atarfe, Granada. From Granada, travel via the Circunvalación towards Jaén, taking Exit 238 for Atarfe / Las Canteras, and follow signs to 'La Ermita'.
Yes, there will be a round-trip shuttle bus from Granada. Price and schedule to be confirmed.
Yes, parking is available. Daily rate to be confirmed. We also recommend using the shuttle bus service.
Doors open on Friday at 16:45, performances until 05:00.
On Saturday, we open at 16:45, until 05:00
On Saturday, we open at 16:45, until 05:00
Check our Airport and Transportation Guide for detailed information on airports near Granada and transportation options to the festival.
Check our recommended accommodations for options near the festival site.
